Frequently Asked Questions
Why High Society Meats?
100% FRESHNESS & SATISFACTION GUARANTEED
We assure you that the quality of our meat will surpass your expectations.
We have extensively scoured various sources to find the finest ethically raised meat, leaving no stone unturned.
We offer a hybrid shipping option, providing both fresh (whole/uncut) and frozen meat. In the case of cut meats, we take immediate measures to preserve their freshness. Through rapid blast freezing at an average temperature of 30 degrees below freezing and expert vacuum packaging, we guarantee that you receive the meat in its optimal state, completely free from any concerns about freezer burn.
When it's time to ship your order, we meticulously pack it in a durable cooler-box, utilizing a combination of Gel Packs and Dry Ice (depending on the season) to maintain its cold temperature.
To ensure prompt delivery, we entrust your package to UPS and ship it overnight.
For whatever reason you are unhappy please reach out to us at contact@highsocietymeats.com.
Where is your meat and seafood sourced?
We carefully select our protein sources from diverse regions around the globe. Our commitment lies in guaranteeing that every product we offer upholds the utmost standards of quality, from the well-being of the animals to the seamless delivery right to your doorstep.
How are my orders shipped?
We utilize overnight air shipping, primarily through UPS, for all our deliveries. To ensure weekday arrival, we exclusively ship on Mondays, Tuesdays, Wednesdays, and Thursdays. Your meat products are meticulously packed in a robust cooler box, accompanied by gel packs to maintain their cold temperature. During certain seasons, dry ice may also be employed as necessary. While the meat typically arrives frozen, it is normal to experience some degree of thawing during transit. Rest assured, the meat can be safely refrozen without any concerns.
Do you ship to my house?
Yes, we deliver nationwide within the United States.
Please double-check addresses. High Society Meats is not responsible for incorrect or incomplete shipping addresses.
If you live in a gated community, please provide your gate code on the address line provided to ensure an on-time delivery.
When do you ship orders?
ESTIMATED shipping schedule based on when order is received and normal order volumes:
Monday: ordered before 7:00AM PST – Ships Same Day
Monday: ordered after 7:00AM PST – Ships Tuesday
Tuesday: ordered before 7:00AM PST – Ships Same Day
Tuesday: ordered after 7:00AM PST – Ships Wednesday
Wednesday: ordered before 7:00AM PST – Ships Same Day
Wednesday: ordered after 7:00AM – Ships Thursday
Thursday: ordered before 7:00AM PST – Ships Same Day
Thursday: ordered after 7:00AM PST – Ships Monday
Friday: ordered anytime – Ships Monday
Saturday: ordered anytime – Ships Monday
Sunday: ordered anytime – Ships Monday
Who do I contact for issues with my order?
Please feel free to email us at contact@highsocietymeat.com
To stay updated on the progress of your order, you have two convenient options. Firstly, you can track its status using the provided tracking number. Alternatively, you may log in to your customer profile on our website to access the latest information regarding your order.